@import "https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600;700;800&family=Playfair+Display:ital,wght@0,700;0,800;1,700&display=swap";:root{--primary:#0f172a;--secondary:#1e293b;--accent:#eab308;--text-main:#1e293b;--text-muted:#64748b;--bg-dark:#0f172a;--bg-slate:#f1f5f9;--border:#e2e8f0;--surface:#fff;--pending:#f59e0b;--in-progress:#0ea5e9;--resolved:#10b981;--shadow-sm:0 1px 3px #00000012;--shadow-md:0 4px 6px -1px #00000014;--shadow-lg:0 20px 25px -5px #00000014;--sidebar-width:260px}*{box-sizing:border-box;cursor:default;background:0 0;border:none;margin:0;padding:0}a,button,select,input,textarea,label{cursor:pointer;font-family:inherit}body{color:var(--text-main);background-color:var(--bg-slate);-webkit-font-smoothing:antialiased;font-family:Inter,sans-serif;line-height:1.5}h1,h2,h3,h4,.serif{font-family:Playfair Display,serif;line-height:1.2}.app-container{min-height:100vh;display:flex}.sidebar{width:var(--sidebar-width);background:var(--bg-dark);color:#fff;z-index:50;border-right:1px solid #ffffff0d;flex-direction:column;min-height:100vh;display:flex;position:fixed;top:0;left:0}.main-content{margin-left:var(--sidebar-width);flex-direction:column;flex:1;min-height:100vh;display:flex}.topbar{border-bottom:1px solid var(--border);z-index:40;background:#fff;justify-content:space-between;align-items:center;height:64px;padding:0 2rem;display:flex;position:sticky;top:0}.content-area{background:var(--bg-slate);flex:1;padding:2.5rem}.sidebar-header{border-bottom:1px solid #ffffff0d;padding:2rem 1.5rem 1.5rem}.sidebar-nav{flex-direction:column;flex:1;gap:.25rem;padding:1.5rem 1rem;display:flex}.nav-item{color:#ffffff73;border-radius:12px;align-items:center;gap:1rem;padding:.875rem 1.25rem;font-size:.95rem;font-weight:500;text-decoration:none;transition:all .25s;display:flex}.nav-item:hover{color:#ffffffd9;background:#ffffff0d}.nav-item.active{color:#fff;border-left:3px solid var(--accent);background:#ffffff14;padding-left:calc(1.25rem - 3px);font-weight:700}.glass{-webkit-backdrop-filter:blur(10px);background:#ffffffd9;border:1px solid #ffffff80}.glass-dark{-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);background:#0f172ad9;border:1px solid #ffffff14}.card{border:1px solid var(--border);box-shadow:var(--shadow-md);background:#fff;border-radius:20px;padding:2rem}.btn-primary{background:var(--primary);color:#fff;border-radius:10px;align-items:center;gap:.5rem;padding:.8rem 2rem;font-size:.95rem;font-weight:700;transition:all .25s;display:inline-flex}.btn-primary:hover{opacity:.92;transform:translateY(-2px);box-shadow:0 10px 20px -5px #0f172a59}.btn-primary:disabled{opacity:.6;cursor:not-allowed;transform:none}.btn-secondary{background:var(--bg-slate);color:var(--secondary);border:1px solid var(--border);border-radius:10px;padding:.7rem 1.5rem;font-size:.9rem;font-weight:600;transition:all .2s}.btn-secondary:hover{background:var(--border)}.btn-outline{border:2px solid var(--primary);color:var(--primary);border-radius:10px;align-items:center;gap:.5rem;padding:.7rem 1.8rem;font-weight:600;transition:all .25s;display:inline-flex}.btn-outline:hover{background:var(--primary);color:#fff}.form-group{flex-direction:column;gap:.5rem;display:flex}.input-label{color:var(--text-muted);text-transform:uppercase;letter-spacing:.05em;font-size:.85rem;font-weight:600}.input-field{border:1.5px solid var(--border);width:100%;color:var(--text-main);background:#fff;border-radius:10px;padding:.875rem 1rem;font-family:inherit;font-size:.95rem;transition:all .2s}.input-field:focus{border-color:var(--accent);outline:none;box-shadow:0 0 0 3px #eab3081f}.badge{text-transform:uppercase;letter-spacing:.06em;border-radius:999px;align-items:center;gap:.4rem;padding:.3rem .9rem;font-size:.72rem;font-weight:800;display:inline-flex}.badge-pending{color:#b45309;background:#fef3c7}.badge-in_progress{color:#0369a1;background:#e0f2fe}.badge-resolved{color:#15803d;background:#dcfce7}.stats-grid{grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:1.5rem;margin-bottom:2rem;display:grid}.stat-card{border-radius:16px;padding:1.75rem}.stat-label{text-transform:uppercase;letter-spacing:.08em;color:var(--text-muted);margin-bottom:.75rem;font-size:.8rem;font-weight:700}.stat-value{font-size:2.5rem;font-weight:800;line-height:1}.timeline{padding-left:2rem;position:relative}.timeline-item{margin-bottom:2rem;position:relative}.timeline-icon{background:var(--primary);width:20px;height:20px;box-shadow:0 0 0 2px var(--border);border:3px solid #fff;border-radius:50%;justify-content:center;align-items:center;display:flex;position:absolute;top:.25rem;left:-2.6rem}.timeline-content{border:1px solid var(--border);box-shadow:var(--shadow-sm);background:#fff;border-radius:14px;padding:1.25rem 1.5rem}.timeline-header{justify-content:space-between;align-items:center;margin-bottom:.75rem;display:flex}@keyframes fadeIn{0%{opacity:0;transform:translateY(16px)}to{opacity:1;transform:translateY(0)}}.animate-fade-in{animation:.5s ease-out forwards fadeIn}@keyframes spin{to{transform:rotate(360deg)}}.animate-spin{animation:1s linear infinite spin}::-webkit-scrollbar{width:6px;height:6px}::-webkit-scrollbar-track{background:0 0}::-webkit-scrollbar-thumb{background:#cbd5e1;border-radius:99px}@media (width<=1024px){:root{--sidebar-width:240px}}@media (width<=768px){.sidebar{transition:transform .3s cubic-bezier(.4,0,.2,1);transform:translate(-100%)}.sidebar.open{transform:translate(0)}.main-content{margin-left:0}.content-area{padding:1rem}.topbar{height:56px;padding:0 1rem}.mobile-menu-btn{display:block!important}.hide-on-mobile{display:none!important}.hero-title{font-size:2.2rem!important}.hero-subtitle{margin-bottom:2rem!important;font-size:.95rem!important}.hero-section{padding-top:100px!important;padding-bottom:50px!important}.logo-text{font-size:.95rem!important}.nav-link-hide{display:none!important}.hero-stats{gap:1rem!important;margin-top:2.5rem!important}.contact-grid{grid-template-columns:1fr!important;gap:2rem!important}.hero-title-small{font-size:1.75rem!important}.stats-grid{grid-template-columns:1fr!important}.stat-card{padding:1.25rem}.stat-value{font-size:2rem}.profile-grid{grid-template-columns:1fr!important;gap:1.5rem!important}.profile-form-card{padding:1.5rem!important}.form-row{gap:1rem!important}.profile-header{text-align:center;width:100%}.submission-form-wrapper{flex-direction:column!important;min-height:auto!important}.form-sidebar{width:100%!important;padding:1.5rem!important}.form-main{padding:1rem!important}.submission-form-container{flex-direction:column!important;min-height:auto!important}}@media (width<=480px){.hero-title{font-size:1.8rem!important}.btn-primary{border-radius:8px!important;padding:.5rem .875rem!important;font-size:.8rem!important}.card{padding:1.25rem!important}}@media (width<=900px){.details-grid{grid-template-columns:1fr!important}.side-panels{order:2}.main-details{order:1}}@media (width<=600px){.timeline-container{padding-left:1rem!important}.timeline-item{margin-bottom:1.5rem!important}.timeline-card,.query-main-card{padding:1rem!important}.query-description-box{padding:1rem!important;font-size:.95rem!important}}.resp-grid{grid-template-columns:repeat(auto-fit,minmax(300px,1fr));gap:1.5rem;display:grid}@media (width<=640px){.resp-grid{grid-template-columns:1fr}}.mobile-overlay{-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);z-index:45;opacity:0;visibility:hidden;background:#00000080;transition:all .3s;position:fixed;inset:0}.mobile-overlay.active{opacity:1;visibility:visible}